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Terms and Conditions

 

October 1, 2024

Terms of Use

Welcome to the Eurotex North America Inc. website. By accessing or using this site, you agree to comply with and be bound by the following terms and conditions, which, together with our Privacy Policy, govern our relationship with you regarding this website. If you do not agree to any part of these terms, please refrain from using our site.

Definitions

  • Eurotex North America Inc., "us," or "we" refers to the website owner, whose registered office is located at 8742 Buffalo Ave, Niagara Falls, NY, USA 14304.
  • "You" refers to the user or visitor of our website.

Terms of Use

  1. Website Content
    • The content on this website is for general information and use only. It is subject to change without notice.

  1. Cookies
    • This website uses cookies to monitor browsing preferences. By using the site, you consent to our use of cookies. Personal information collected via cookies may be shared with third parties as described in our Privacy Policy.

  1. No Warranties or Guarantees
    • We make no representations or warranties regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials found on this site. You acknowledge that such information may contain inaccuracies or errors, and we expressly exclude liability for these to the fullest extent permitted by law.

  1. User Responsibility
    • Your use of any information, products, or services on this website is entirely at your own risk. It is your responsibility to ensure that any offerings meet your specific requirements.

  1. Intellectual Property
    • All material on this site, including but not limited to design, layout, appearance, and graphics, is owned by or licensed to us. Reproduction is prohibited unless expressly permitted in our copyright notice.

  1. Trademarks
    • Trademarks displayed on this website that are not owned or licensed by us are acknowledged accordingly.

  1. Unauthorized Use
    • Unauthorized use of this website may result in claims for damages and/or criminal prosecution.

By using our website, you agree to these terms. If you have any questions, please contact us at onlinesalesusa@eurotex.com

Return and Refund Policy

October 1, 2024


Return Policy


Eligibility for Returns

We accept returns within 15 days of purchase. Unfortunately, we cannot offer refunds or exchanges after this period. To qualify for a return, items must meet the following conditions:

  • Unused and in the same condition as received
  • In the original packaging

Certain items are not eligible for returns, including:

  • Perishable goods
  • Hazardous materials
  • Flammable liquids or gases


Return Process

To complete your return, please provide a receipt or proof of purchase. Do not return items directly to the manufacturer.


Refunds

Once your return is received and inspected, we will notify you via email regarding the status of your refund.

  • If approved, your refund will be processed, minus a 20% restocking fee.
  • Refunds will be issued to your original payment method within a specified number of days.


Exchanges

We replace items only if they are defective or damaged. If you need an exchange for the same item, please email us at onlinesalesusa@eurotex.com to receive the appropriate shipping address.


If you have any questions, feel free to reach out to us for further assistance.

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